Privacy Policy

This Privacy Policy explains how grelantora.top collects, uses, and protects your personal information when you use our restaurant menu personalisation technology platform and services.

Last updated: January 2026

Data Controller Information

The data controller for your personal information is:

Company: grelantora.top SARL
Registration Number: RCSB523671
VAT Number: LU52147952
Address: Avenue de la Gare 56, 4268 Differdange, Luxembourg
Email: [email protected]
Phone: +352 27846436

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you use our services. The data we collect includes:

Information You Provide

Contact information (name, email address, phone number)
Business information (restaurant name, address, industry details)
Account credentials and profile information
Communication preferences and feedback
Payment and billing information

Automatically Collected Information

Device and browser information
IP address and location data
Usage patterns and interaction data
Performance and analytics data
Cookie and tracking technology data

Data Usage

We use your information for legitimate business purposes including:

How We Use Your Information

Providing and maintaining our menu personalisation technology services
Processing transactions and managing your account
Communicating with you about our services and support
Improving our platform and developing new features
Ensuring security and preventing fraud
Complying with legal obligations and regulations
Marketing and promotional communications (with your consent)

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

Contract performance: To provide our services and fulfil our obligations to you
Legitimate interests: To improve our services and protect our business
Consent: For marketing communications and non-essential cookies
Legal compliance: To meet our legal and regulatory obligations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal information with:

Service providers and business partners who assist in delivering our services
Professional advisors including lawyers, accountants, and consultants
Regulatory authorities and law enforcement when required by law
Potential buyers or investors in the event of a business transaction

We do not sell your personal information to third parties for their own marketing purposes.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

European Commission adequacy decisions
Standard contractual clauses
Certification schemes and codes of conduct

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

Account information: For the duration of your account plus 3 years
Transaction records: 7 years for tax and accounting purposes
Marketing data: Until you withdraw consent or 2 years of inactivity
Website analytics: 26 months (Google Analytics default)

Your Rights

Under GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

Right of access: Request a copy of your personal data
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a portable format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at [email protected] or +352 27846436.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

Encryption of data in transit and at rest
Access controls and authentication systems
Regular security assessments and monitoring
Staff training on data protection and security
Incident response and breach notification procedures

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +352 27846436
Address: grelantora.top SARL, Avenue de la Gare 56, 4268 Differdange, Luxembourg

Supervisory Authority

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority. In Luxembourg, this is:

Commission Nationale pour la Protection des Données (CNPD)
15, boulevard du Jazz
L-4370 Belvaux
Luxembourg

Cookie Preferences